Join us to catch up with old friends and meet new as we cheer on our team of choice: it’s the Boston Red Sox vs the Atlanta Braves. We’ll eat, drink and be merry as we build our networks and enjoy an evening at the ballpark.

C&R Software initiated an ongoing outreach to increase client learning and engagement in 2023. Listen to the consistent themes we heard from client interviews across North America, their collections and recovery operations, and how this is influencing the product roadmap for both SaaS and on-premises.  

Many enhancements have bolstered the power of Debt Manager - but you may not know about these ongoing updates. We've introduced migration tools and automated workflows, streamlined transitions, comprehensive, functional and seamless navigation, integration into BAU processes, introduced new test environments and created new e-Learning classes. You asked for continuous skill development and training, and we're here to not just tell you about it, we'll show you how to do it in the Spotlight areas.

Get ready to move and groove in our unique twist on musical chairs. Instead of losing seats, you'll be switching tables to answer questions with your teammates every five minutes. It's the perfect chance to bond, brainstorm, and showcase your knowledge in a fun and dynamic atmosphere. There are no wrong answers! We've done this before and can tell you, the challenges will make you think. Comparing answers is just plain fun. A great way to kick off the afternoon.

It’s operational decisioning throughout the credit risk lifecycle, and it’s transformative for your entire business, not just collection and recovery. Learn about use cases in loan origination and approval, pre-delinquency, fraud detection, pricing optimization, discounting, compliance, and more.

Did you know we provide a routine client care program, providing regular system health check-ups? These software assessments offer personalized guidance on maintaining and modernizing your Debt Manager operations. From introducing latest enhancements to optimizing processes for greater efficiency, our goal is to elevate your performance and ensure you're at the forefront of innovation. We help you navigate the ever-evolving landscape of technology, empowering you to achieve peak performance and success.

Engage with our panel of seasoned industry experts and Debt Manager clients as they share the impact the cloud has had on their organizations, providing a candid exploration of the risks and opportunities. It's a realistic depiction of genuine success and acknowledgement of the inevitable challenges. Get a comprehensive picture of the transformative journey. We'll include on-premises insights as well.

We hear you. We're practicing the power of active listening, setting new standards for response time and solution resolution.  We've embarked upon a journey of continuous improvement, leveraging feedback and technology to keep you at the forefront of excellence.     

Learn what topics are being discussed, what demos are available and get your questions answered. Before you go to the Spotlights, learn the dinner details, too. You’ll definitely want to know more about the evening entertainment!

Get ready for an engaging and insightful session with Ed Wallen, C&R Software CEO. This interactive forum promises to foster open dialogue, spark creativity, and strengthen our collective goals and vision. Feeling shy? No worries, we've had C&R staff gather questions from the audience since we started yesterday.

A new implementation brings transformative changes, unlocking immense potential and opportunities for growth. In this dynamic environment, you want to harness the full power of your new processing capabilities. By leveraging PS expertise and deep understanding of your specific implementation, you can optimize performance quickly and efficiently. We'll share use cases, statistics and real-world experience to illustrate the value of this collaboration.

Improving collection performance is more about the way your omnichannel tool engages with your customers, deploys analytics and the integrations you set up than the actual omnichannel tool you select. This is your chance to better understand the system capabilities that have the biggest influence in your collection performance. 

Taking system and industry learning a step further, getting specific questions answered  and discussing e-learning follow up in the Spotlight areas.